Calendar Sync Problems
If meetings aren't appearing in HintMint after connecting your calendar, or sync appears delayed, work through the steps below.
Reconnect Your Calendar
- Go to Settings > Calendar.
- Select Disconnect next to the affected calendar.
- Select Connect again and complete the sign-in flow.
Confirm Calendar Permissions Weren't Revoked
If you changed your Google or Microsoft account password recently, or reviewed connected app permissions, HintMint's access may have been revoked without an in-app notice. Reconnecting resolves this.
Check for Multiple Calendars
If your Google or Outlook account has multiple calendars, confirm the correct one is selected as the primary sync source under Settings > Calendar > Sync Source.
Allow Time for Initial Sync
After first connecting a calendar, initial sync can take up to a few minutes for accounts with a large number of upcoming events.
Confirm Meeting Rules Aren't Excluding Events
Review Settings > Calendar > Meeting Rules to confirm the missing meeting isn't being filtered out intentionally.
Still Not Syncing?
Contact support with the calendar provider (Google or Outlook) and the approximate time the issue started.
