HintMint

Frequently asked questions

Questions?
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Everything you need to know about HintMint.
From your first call to your next big decision.

32 questions · 8 topics

Getting started

The essentials, before your first meeting.

What is an AI meeting assistant?

An AI meeting assistant turns a conversation into useful text: transcripts, summaries, and next steps. Some also offer help during the call. It reduces manual note-taking so you can spend more attention on the discussion.

What does HintMint do?

HintMint combines live transcription, contextual AI prompts, and meeting summaries. It also offers speaker identification and action item capture. Explore the HintMint product overview.

How do I start using HintMint?

Download the Windows app, sign in, and start a session. Before your first important call, run a short test to check that the conversation is being captured clearly.

Is HintMint available on Mac?

Not yet. HintMint’s current website offers Windows downloads and lists macOS as coming soon. Check the official website for release updates.

Live meeting assistance

Useful context, while the conversation is happening.

Can HintMint help me answer questions during a meeting?

Yes. HintMint offers real-time response suggestions and contextual prompts. Treat each suggestion as a draft: check the facts and adapt the wording before you speak.

How is live AI assistance different from meeting notes?

Live assistance helps you respond while a conversation is still happening. Meeting notes preserve what was discussed for later. Choose based on whether you need help in the moment, a record afterward, or both.

Can HintMint remember previous meetings?

Yes. HintMint offers cross-meeting memory to bring earlier context into later conversations. When recalling a decision, include the meeting topic or participant in your question to make the request more specific.

What should I ask an AI meeting assistant?

Ask one concrete question at a time. Try “What decision did we make?”, “Which questions are still open?”, or “What should I clarify next?” Specific questions are easier to check against the actual conversation.

Notes & follow-ups

Turn a conversation into a clear next step.

Can AI take meeting notes for me?

Yes. AI can produce a transcript and condense it into notes. Review names, figures, decisions, and commitments before sharing; a polished summary can still contain a mistake.

What is the difference between a transcript and a summary?

A transcript follows the spoken conversation in detail. A summary condenses it into the main points. Use the summary to catch up quickly and the transcript to check the wording or context of a specific statement.

Can HintMint create action items and follow-up drafts?

Yes. HintMint includes action items and follow-up drafts. Confirm the task owner and deadline before sharing, especially when the meeting only suggested a next step rather than agreed to it.

How do I turn AI meeting notes into useful follow-ups?

Separate decisions, tasks, and open questions. Give each agreed task an owner and a due date; leave uncertain details marked for confirmation. Then send a concise recap through your team’s usual communication tool.

Speakers & languages

Make sense of who said what.

Can HintMint identify different speakers?

Yes. HintMint offers speaker recognition and saved participant profiles. Check speaker labels before attributing a decision or commitment to someone.

How accurate are AI meeting transcripts?

Accuracy varies with audio quality, accents, jargon, and overlapping speech. Test with a representative call rather than relying on a headline percentage. Verify names, numbers, and any statement that changes a decision.

Why does an AI transcript mix up speakers?

Overlapping voices and shared microphones can make speaker attribution difficult. A single room microphone captures several people in one audio stream. Take turns speaking and check the labels when you review the transcript.

Which languages does HintMint support?

HintMint advertises multilingual support, but its public overview does not list individual languages. Confirm your language with the team, including whether you need transcription, translation, or both.

Apps & compatibility

Find the right setup for your calls.

Can an AI meeting assistant take notes without joining as a bot?

Yes. Some desktop assistants capture audio from the device instead of joining the participant list. A bot-free interface does not, by itself, mean that processing is offline or that meeting data stays on your computer.

Does HintMint work with Zoom, Google Meet, or Microsoft Teams?

Confirm your exact meeting app and setup with HintMint support. Its overview describes broad compatibility, but does not provide a detailed support matrix. Test your platform and audio devices before a live session.

Will HintMint appear when I share my screen?

HintMint describes its interface as hidden during screen sharing. Test your particular sharing mode before a call; visibility can depend on your setup. Follow your organization’s rules for using meeting assistants.

Can I use HintMint offline?

Offline operation is not confirmed in HintMint’s public overview. Ask support about connection requirements before depending on it without internet access. Installing a desktop app does not necessarily mean its AI processing runs locally.

Privacy & control

Know how your meeting data is handled.

What are the privacy concerns with AI meeting note takers?

The key questions are what gets captured, where it is processed, who can access it, how long it is kept, and whether it trains AI. Review those details before capturing confidential conversations. See HintMint’s security information.

Does HintMint listen when I am not in a session?

No. Its security page says audio is processed only during sessions you explicitly start. See meeting data handling.

Does HintMint use my meetings to train AI?

HintMint says it does not train models on customer data without explicit consent. Its security page also offers Free and Pro users a written opt-out through support; Enterprise protections are contractual. See the full policy.

Can I delete my HintMint account and meeting data?

Email support@hintmint.io to request deletion. The privacy policy gives a 30-day processing period, subject to legal retention requirements. Backups may remain for up to 90 days. See retention and deletion details.

Plans & billing

Start small. Choose what fits.

Is HintMint free to use?

Yes. The published Free plan includes 3 meetings and 35 responses per month. Review the current plan details before signing up.

How much does HintMint Pro cost?

The website lists Pro at $29.99 per month with unlimited meetings and responses. Billing options can change; confirm the selected billing cycle and total at checkout. View pricing.

Does HintMint offer a plan for teams?

Yes. HintMint lists a custom-priced Enterprise plan. Contact the team to discuss seats, deployment requirements, and the controls your organization needs.

How do I resolve a billing or subscription issue?

Contact support@hintmint.io with your account email and a description of the issue. Include an invoice reference if available. Never send your password or full card details.

Troubleshooting

A few checks to get you back on track.

Why is my microphone not being picked up?

Check that your microphone is connected, unmuted, and allowed in your operating system’s privacy settings. Verify the selected input device, especially after switching headsets. Try a short test before restarting the session.

Why are other people missing from my transcript?

Check the meeting’s playback device and the assistant’s audio capture setup. Your microphone and the remote participants’ audio may use different paths. Test both sides of a call; contact support if only your own voice appears.

What should I do if the AI summary is wrong?

Compare it with the transcript and correct the specific claim before sharing. Check whether a suggestion was mistaken for a decision, or a date or task owner was inferred. Ask participants to confirm details that remain unclear.

What should I include when contacting support?

Describe what you expected, what happened, and the steps that reproduce it. Include your app version, operating system, meeting platform, and audio setup. Remove confidential meeting content from screenshots or examples.

Stay in the conversation. Leave the notes to HintMint.

Bring a little more context, confidence, and focus to your next call.

Transcribes

in real time

Suggests

relevant insights

Remembers

key context