Customization Suite
Tailor HintMint to your organization's workflows, terminology, and meeting culture so every team member gets contextually relevant guidance from day one.
Role Templates
HintMint ships with four built-in role templates that shape which real-time prompts, suggested questions, and post-meeting insights each user receives. Assign a template during onboarding or let users choose their own from Settings.
Sales
Optimized for discovery calls, demos, and negotiation. The Sales template surfaces objection-handling cues, competitor mention alerts, pricing discussion guidance, and next-step suggestions throughout the conversation.
- Automatic detection of buying signals and budget references
- Talk-to-listen ratio tracker with gentle nudges to let the prospect speak
- Post-call summary includes deal stage recommendation and follow-up action items
- CRM field mapping for seamless data capture after every meeting
Recruiting
Designed for interviews, intake calls, and candidate debriefs. The Recruiting template helps interviewers stay structured, ask legally compliant questions, and evaluate candidates consistently.
- Scorecard integration with configurable competency frameworks
- Real-time reminders to cover all required interview topics
- Bias-awareness prompts that flag leading or non-inclusive language
- Automated candidate summary with strengths, concerns, and hiring recommendation
Consulting
Built for client workshops, status reviews, and advisory sessions. The Consulting template emphasizes structured problem-solving, stakeholder alignment, and clear deliverable tracking.
- Automatic capture of client requirements and open questions
- Scope-creep detection alerts when conversation drifts beyond agreed deliverables
- Action item extraction with owner assignment and deadline suggestions
- Post-meeting executive summary formatted for client-ready sharing
Executive
Tailored for board meetings, 1:1s, and strategic planning sessions. The Executive template prioritizes high-level takeaways, decision tracking, and delegation clarity.
- Decision log that captures what was agreed, by whom, and with what caveats
- Strategic initiative tracker linking discussion points to company OKRs
- Sentiment analysis across participants to flag unresolved tension
- Concise briefing document generated within minutes of meeting end
Custom Prompt Libraries
Prompt libraries let you define the exact questions, suggestions, and coaching cues that HintMint surfaces during meetings. Each library is a collection of prompt rules that fire based on conversation context.
Navigate to Settings > Prompt Libraries
Open the admin console and select Prompt Libraries from the left sidebar. You will see any existing libraries along with the default library for your plan.
Create a new library or edit an existing one
Click Create Library and give it a descriptive name (e.g., 'Enterprise Discovery Prompts'). You can also duplicate an existing library as a starting point.
Add prompt rules with trigger conditions
Each rule has a trigger (keyword, topic, or timing-based) and a prompt that HintMint will display. For example, trigger on 'budget' to surface your pricing qualification framework.
Assign the library to roles or individuals
Link your library to one or more role templates, specific teams, or individual users. Users can have multiple libraries active simultaneously, and HintMint will merge them intelligently.
Meeting Type Presets
Meeting type presets let you pre-configure how HintMint behaves for different kinds of meetings. Instead of relying on auto-detection alone, you can define explicit presets that activate based on calendar event titles, participants, or manual selection.
Creating a Preset
Go to Settings > Meeting Presets and click New Preset. Give it a name (e.g., "Weekly Pipeline Review") and configure the following options:
- Prompt library to use during the meeting
- Summary format and length (brief, standard, or detailed)
- Which coaching signals to enable or disable
- Automatic attendee role assignment based on email domain or title
- Post-meeting distribution list for the summary email
Auto-Matching Rules
Presets can be triggered automatically using matching rules. Define rules based on calendar event title keywords, recurring meeting IDs, participant email patterns, or calendar tags. When a meeting matches multiple presets, HintMint uses the most specific match.
Branding & Terminology
Make HintMint feel native to your organization by customizing terminology, tone, and visual branding throughout the interface and generated outputs.
- Replace default labels with your own terminology (e.g., rename 'Action Items' to 'Next Steps' or 'Commitments')
- Upload your company logo to appear on exported meeting summaries and reports
- Set a custom color accent that matches your brand guidelines
- Define a glossary of internal terms so HintMint correctly transcribes and uses your organization's jargon
- Configure the AI's tone of voice for coaching prompts: professional, casual, or direct
Notification Preferences
Control how and when HintMint communicates with your team. Notification settings can be configured at the organization level by admins and further personalized by individual users.
Organization Defaults
Admins can set baseline notification preferences that apply to all new users. These defaults cover meeting reminders, summary delivery timing, coaching digest frequency, and weekly analytics emails.
User Overrides
Individual users can override organization defaults from their personal settings. They can choose to receive summaries via email, Slack, or both; adjust reminder timing; and opt in or out of weekly performance digests.
Delivery Channels
- Email: meeting summaries, weekly digests, and admin alerts
- Slack: real-time summary delivery to channels or DMs via the HintMint Slack app
- In-app: all notifications appear in the HintMint desktop app notification center
- Webhooks: push meeting data to your own systems via configurable webhook endpoints